1.2. The Company respects and values your privacy as well as the integrity of the information you have provided and/or permitted the Company to collect. The Company will endeavor to follow industry standards to ensure the security and confidentiality of your Personal Information when you use the Company Services or access the Company’s Platform.
When you first sign up to use the Company’s Services by opening an account on the Company’s website, you may be required to provide the Company with your real name, date of birth, nationality, home address, email address, signature, and other information which can be used to distinguish your identity. Generally, the Company will not collect nor process “Sensitive Information” such as racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data that uniquely identify specific persons, or any information concerning health or sexual orientation. If you use biometric authentication methods to sign into your account on the Company’s website, you shall be required to provide the Company with your fingerprint data, facial recognition data, and, more importantly, explicit consent to process your biometric data.
To allow the Company to comply with domestic and international industry standards, government rules and regulations, particularly Anti-Money Laundering (AML) regulations, Know Your Customer (KYC) rules, and Counter-Terrorist Financing (CTF) regulations, the Company is required to collect your Personal Information from identification documents such as your passport, national identification card, driver’s license, tax identification, and visa. Other documents the Company may use include, but are not limited to, your proof of the address, source of fund declaration, purpose and source of wealth etc.
(a) Usage Information: When you engage or use the Company’s Services, the Company will monitor and track your information in relation to your usage of the Company’s Services such as your IP address, phone number, the type of device you use to access the Company’s Platform, device information, operating system and hardware settings, browser type, and network operator. This information shall either be directly obtained by the Company or through third-party service providers. The Company collects this type of information to ensure that its interface and/or Platform is seamlessly accessible for all users around the world.
(b) Communication Information: You hereby agree that the Company is entitled to collect and use the Personal Information you have provided on the Company’s Platform or generated through your usage of the Company’s Services for the purpose of being able to communicate with you through messages, requests, emails, telephone conversions, voicemails, live chats, file attachments in connection with your transactions on the Company’s website or online platforms, or any other information related to your contact with the Company.